Czarina Malabed
Sigonella
Summary
Dedicated Aviation Support Equipment Technician, Second Class (AS2) with 7 years of proven experience in the US Navy, including 5 years of Quality Assurance Qualification for Aircraft Intermediate Maintenance Department (AIMD). Highly skilled in the maintenance, repair, and troubleshooting of aviation ground support equipment (GSE), with a record of reducing equipment downtime by 85% and improving operational readiness by 20% across 9 detachment sites in 2 continents. Successfully trained and licensed 238 personnel, leading to a 68% increase in equipment handling efficiency. Managed over $500,000 in hazardous materials (HAZMAT), ensuring 100% safety and environmental compliance. Recognized for working independently under minimal supervision in high-pressure environments, optimizing maintenance processes, and supporting mission-critical operations through 24/7 on-call readiness.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Aviation Support Equipment Technician
United States Navy, USN
06.2021 - Current
- Reduced equipment downtime by 85% through expert troubleshooting and repairs of GSE systems, including electrical, hydraulic, and mechanical components. Ensured readiness for mission-critical operations, increasing overall operational effectiveness by 80% across multiple detachment sites.
- Improved operational readiness by 20% by overseeing the maintenance of GSE across 9 detachment sites spanning 2 continents. Supported over 150 aircraft missions for the US Navy P-8 program by ensuring that all ground support systems met performance standards and mission timelines.
- Conducted daily routine functional tests and visual inspections to assess and maintain equipment condition, and meticulously documented all maintenance actions in accordance with Maintenance Program Operating Procedures, ensuring audit readiness and regulatory compliance.
- Provided training and licensing for 238 personnel across twelve work centers and five squadrons, achieving a 68% increase in equipment handling efficiency. Delivered hands-on instruction that elevated the competency of personnel operating complex support systems.
- Managed over $500,000 in hazardous materials (HAZMAT), ensuring 100% local safety and environmental compliance. Contributed to zero safety violations during environmental audits, mitigating risks and upholding stringent regulatory standards.
- Worked independently under minimal supervision, taking initiative to lead critical maintenance and troubleshooting efforts, and ensuring maximum equipment availability. Demonstrated the ability to manage high-stakes tasks with minimal oversight while maintaining performance.
- Optimized maintenance documentation, calibration tracking, and inventory processes, leading to a 95% increase in equipment reliability and a 50% reduction in delayed maintenance. Streamlined processes to improve equipment availability and operational readiness.
- Supported 24/7 on-call maintenance needs, reducing response times by 10% during urgent international deployments. Frequently deployed on short notice, contributing to mission readiness and maintaining operational capabilities under high-pressure circumstances.
Aviation Support Equipment Technician
United States Navy, USN
07.2017 - 06.2021
- Reduced equipment downtime by 40% by assisting in troubleshooting and repairs of aviation ground support equipment (GSE), ensuring that mission-critical systems were operational during high-demand periods of forward deployment.
- Increased mission readiness by 25% by conducting routine inspections and functional tests on electrical, hydraulic, and mechanical GSE systems, ensuring all equipment met operational and safety standards for deployment.
- Improved equipment reliability by 30% by accurately documenting maintenance actions and inspection results, enabling faster identification of recurring issues and more efficient scheduling of preventative maintenance.
- Supported 24/7 operational readiness for forward-deployed missions by assisting with on-call maintenance needs, reducing response times for urgent repairs and ensuring that critical equipment was always available for deployment.
- Enhanced team efficiency by 20% by collaborating with senior technicians and leadership to prioritize maintenance tasks, resulting in quicker turnaround times and improved equipment availability for rapid deployments.
- Adapted to tight mission timelines and high-pressure environments, ensuring equipment readiness during complex forward-deployed missions, which contributed to the success of multiple naval operations in the Pacific theater.
Front Desk Administrator
Hilton Garden Inn Hotel
01.2016 - 05.2017
- Increased guest satisfaction by 30% by providing efficient check-ins/check-outs and promptly addressing inquiries.
- Reduced wait times by 25% by streamlining front desk procedures and improving communication with housekeeping.
- Boosted hotel ratings through friendly, professional service, contributing to positive reviews and repeat business.
- Resolved guest issues with a 95% success rate, ensuring high satisfaction and minimal escalations.
- Increased upselling revenue by 15% by recommending hotel services and amenities.
- Improved operational efficiency by managing bookings and coordinating with other departments to ensure smooth operations.
Sales Floor Team Member
Target
09.2014 - 01.2016
- Increased sales by 15% through excellent customer service, assisting guests with product inquiries, and promoting in-store deals.
- Reduced checkout wait times by 20% by efficiently managing the flow of customers and coordinating with cashiers during peak hours.
- Boosted customer satisfaction by maintaining well-organized displays and ensuring product availability, contributing to positive guest experiences.
- Improved store operations by restocking shelves promptly and ensuring accurate product placement, reducing out-of-stock occurrences.
- Resolved customer issues with a 90% success rate, addressing concerns effectively and escalating when necessary to maintain satisfaction.
- Enhanced team efficiency by collaborating with coworkers to meet daily sales goals and improve overall floor coverage.
Education
Associate of Arts - General Studies
University of Maryland, Global Campus
Sigonella, Italy12-2024
Skills
- Diesel Engine Maintenance
- Electrical Troubleshooting
- Ground Support Equipment Operation
- Technical Manual Interpretation
- Hazardous Material Handling
- Corrosion Control Techniques
- Time Management
- Attention to Detail
- Team Collaboration
- Shop Tool Proficiency
- Aviation Safety Procedures
- Quality Control
- Critical Thinking
- Customer Service
- Computer Proficiency
- Microsoft Dynamics 365
Languages
English
Bilingual or Proficient (C2)
Tagalog
Bilingual or Proficient (C2)
Italian
Intermediate (B1)
Certification
- CPR/AED Certification
- Six Sigma Certification Yellow Belt
- Aircraft Paint Touch-Up and Markings, United States Navy, October 2021
- Forklift Operator Certification - Occupational Safety and Health Administration.
- Aircraft Corrosion Control, United States Navy, November 2021
- Intermediate Leader Development, United States Navy, July 2021
- New York Driver's License
Timeline
Aviation Support Equipment Technician
United States Navy, USN
06.2021 - Current
Aviation Support Equipment Technician
United States Navy, USN
07.2017 - 06.2021
Front Desk Administrator
Hilton Garden Inn Hotel
01.2016 - 05.2017
Sales Floor Team Member
Target
09.2014 - 01.2016
- CPR/AED Certification
- Six Sigma Certification Yellow Belt
- Aircraft Paint Touch-Up and Markings, United States Navy, October 2021
- Forklift Operator Certification - Occupational Safety and Health Administration.
- Aircraft Corrosion Control, United States Navy, November 2021
- Intermediate Leader Development, United States Navy, July 2021
- New York Driver's License
Associate of Arts - General Studies
University of Maryland, Global Campus
Similar Profiles
Justin GayJustin Gay
Records Keeper at Navy Special Warfare G2, United States Navy, USNRecords Keeper at Navy Special Warfare G2, United States Navy, USN
Noel MatthewsNoel Matthews
Aviation Structural Mechanic at United States Navy, USNAviation Structural Mechanic at United States Navy, USN
Jasmin MerasJasmin Meras
Master-at-Arms at United States Navy, USNMaster-at-Arms at United States Navy, USN