Summary
Overview
Work History
Education
Skills
Personal Information
References
Extracurricular Activities
Timeline
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DILANTHA ISHARA

DILANTHA ISHARA

Waiter
Kahawatta,11

Summary

Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive, and supportive supervision.

Overview

6
6
years of professional experience
2
2
Languages

Work History

Senior Waiter

Sun And Sand Hotel-UAE
2021.03 - Current
  • Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
  • Ensured compliance with all health department regulations by maintaining a clean workspace at all times.
  • Streamlined table turnover times by efficiently managing guest payments and assisting with bussing duties when necessary.
  • Increased repeat business with personalized recommendations for menu items and daily specials.

Waiter

Huvafen Fushi Resort & Spa-Maldives
2019.02 - 2021.01
  • Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
  • Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
  • Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
  • Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.

Order Taker

Minn Gee Resort and Spa Passikudah
2018.01 - 2019.01

Education

G.C.E. Ordinary Examination -

University Name

Skills

Computer Literacy

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Personal Information

  • Passport Number: N7934031
  • Date of Birth: 04/01/1998
  • Gender: Male
  • Nationality: Sri Lanka
  • Religion: Buddhism

References

  • Mr. Anushka Galagedara, HuvafenFushi Resort & Spa, Training Manager, anushka.galagedara@huvafenfushi.com
  • Mr. Ashish Dome, Sun And Sand Hotel, Restaurant Manager, AshishDom@sunandsand.com, +971544819723

Extracurricular Activities

Followed a course in Information Technology at NVQ, Sri Lanka. Followed a basic level course in Hotel at Sri Lanka Institute of Tourism and Hotel Management (SLITHM). Followed the ServSafe Food Safety and Hygiene training program conducted by Nsure Maldives.

Timeline

Senior Waiter

Sun And Sand Hotel-UAE
2021.03 - Current

Waiter

Huvafen Fushi Resort & Spa-Maldives
2019.02 - 2021.01

Order Taker

Minn Gee Resort and Spa Passikudah
2018.01 - 2019.01

G.C.E. Ordinary Examination -

University Name
DILANTHA ISHARAWaiter