DILANTHA ISHARA
Waiter
Kahawatta,11
Summary
Motivated Waitress with experience serving customers in busy, fine dining restaurants. Recognized for significantly increasing guest check averages by promoting appetizers, specialty items and unique wine selections. Collaborative, thoughtful team leader offering clear, comprehensive, and supportive supervision.
Overview
6
6
years of professional experience
2
2
Languages
Work History
Senior Waiter
Sun And Sand Hotel-UAE
03.2021 - Current
- Enhanced customer satisfaction by providing efficient and attentive service during busy shifts.
- Ensured compliance with all health department regulations by maintaining a clean workspace at all times.
- Streamlined table turnover times by efficiently managing guest payments and assisting with bussing duties when necessary.
- Increased repeat business with personalized recommendations for menu items and daily specials.
Waiter
Huvafen Fushi Resort & Spa-Maldives
02.2019 - 01.2021
- Contributed to the restaurant''s positive reputation by consistently delivering exceptional service and building rapport with regular patrons.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Built rapport with regular customers through friendly interactions and attentiveness to their preferences.
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
Order Taker
Minn Gee Resort and Spa Passikudah
01.2018 - 01.2019
Education
G.C.E. Ordinary Examination -
University Name
Skills
Computer Literacy
Good Communication
Ability to Work Pressure
Leadership
Team Work
Self Motivation
Positive Thinking
Management
Creativity
Flexibility
Bill computation
Dining area maintenance
Personal Information
- Passport Number: N7934031
- Date of Birth: 04/01/1998
- Gender: Male
- Nationality: Sri Lanka
- Religion: Buddhism
References
- Mr. Anushka Galagedara, HuvafenFushi Resort & Spa, Training Manager, anushka.galagedara@huvafenfushi.com
- Mr. Ashish Dome, Sun And Sand Hotel, Restaurant Manager, AshishDom@sunandsand.com, +971544819723
Extracurricular Activities
Followed a course in Information Technology at NVQ, Sri Lanka. Followed a basic level course in Hotel at Sri Lanka Institute of Tourism and Hotel Management (SLITHM). Followed the ServSafe Food Safety and Hygiene training program conducted by Nsure Maldives.
Timeline
Senior Waiter
Sun And Sand Hotel-UAE
03.2021 - Current
Waiter
Huvafen Fushi Resort & Spa-Maldives
02.2019 - 01.2021
Order Taker
Minn Gee Resort and Spa Passikudah
01.2018 - 01.2019
G.C.E. Ordinary Examination -
University Name