Jaromier Moeridjan
Restaurant Supervisor
Paramaribo
Summary
I am a young dynamic gentleman who is very open to new experiences and learning moments in life and society, I am very driven to make a difference in society so that I can also make my contribution. Dependable and detail-oriented professional adept at quickly identifying and resolving operational issues, implementing new processes and providing exemplary customer service. Possesses excellent organizational, problem-solving, and communication skills.
Overview
7
7
years of professional experience
13
13
years of post-secondary education
3
3
Languages
Work History
Restaurant Supervisor
IPH Hotel Management/ Courtyard By Marriott
03.2024 - Current
- Handled guest complaints professionally, resolving issues to enhance overall satisfaction levels.
- Supervised staff to confirm that all food and beverage orders were promptly and accurately prepared.
- Improved customer satisfaction by ensuring consistent quality of food and service.
- Monitored health and safety standards to maintain a clean, safe working environment.
- Supervised daily cash handling procedures, ensuring accurate accounting records and minimizing discrepancies.
- Monitored staff performance, enforcing adherence to policies, procedures, regulations, health codes, license requirements and top service standards.
- Reduced employee turnover by fostering a positive work culture and addressing staff concerns promptly.
- Enhanced team performance with regular evaluations and constructive feedback.
- Conducted regular facility maintenance checks to ensure all equipment functioned at peak capacity without disruption.
- Developed marketing strategies to increase brand visibility in the local community, attracting new customers.
- Boosted customer satisfaction and service delivery to strengthen customer loyalty.
Floor Supervisor
Hard rock cafe suriname
06.2023 - 03.2024
- Guest experience: -Ensure exceptional customer service by regularly interacting with guests and addressing their needs or concerns
- Monitor and maintain service standards, cleanliness, and overall ambiance on the restaurant floor
- Shift Management: -Oversee daily floor operations, including opening and closing procedures
- Manage table reservations, waitlists, and seating arrangements to optimize guest flow
- Quality Control: -Ensure compliance with health and safety regulations, cleanliness standards, and service quality
- Regularly inspect table settings, service stations, and overall presentation to maintain consistency.
Bartender
Bar Bizar
01.2022 - 01.2023
- New signature cocktails developed to enhance the marketing brand of the bar and increase profits
- Explanation about 'special of the day' and drink promotions to exceed daily sales targets
- Used extensive knowledge of beer, wine and spirits to make informed recommendations to customers
- High customer volumes served during special events, nights and weekends
- Liquor, beer and wine knowledge (Average) restaurant etiquette (good) Bussing tables (very good) Interpersonal skills (good)
Video Producer
K&K TV
01.2022 - 01.2023
- Quickly reset and clear tables after customers leave to enable fast turnaround time and guest flow
- Maintained customer satisfaction with timely table check-ups to address needs of food and drinks
- Menu items explained and suggested appropriate options for people with food allergy problems
- Remained calm and poised when dealing with difficult customers or during busy services.
Bartender/Server
Maharajah palace
01.2022 - 01.2022
- Oversaw post-production editing, special effects, music selection and the overall tone of the performance
- Edited and directed episodic documentary content from assemblage until final installation
- Effectively operated camera, audio and production equipment at staff shortage.
Cameraman/Editor
Pansa Group of companies
01.2021 - 01.2021
- Set up equipment for indoor and outdoor shooting
- Worked on location to film processes and procedures, commercials and live film events.
Photo Studio Staff
Intersnap Photo-Video
01.2018 - 01.2020
- Implement effective time management to ensure proper deadlines are achieved
- Develop interpersonal skills by building both stable/positive relationships
- Demonstrate creativity by delivering quality commercials.
Bartender
911 Emergency
01.2019 - 01.2019
- Bar kept representative and well stocked to meet the needs of the customer
- Followed alcohol awareness procedures to prevent excessive intoxication from prevent guests
- Organized bar inventory and storage to maintain an optimal level and meet expectations of customer requirements.
Video Editor
Beauty and Home Systems
01.2019 - 01.2019
- Delivered edits with multiple camera angle choices, titles, graphics, audio and special effects
- Scenes evaluated and selected for pace, entertainment value and continuity, footage trimmed and content edited
- Organizing and working with raw footage from multiple sources and cameras.
Education
Geen Diploma -
H.A.V.O 4
Coppename Straat, Paramaribo 05.2001 -
Geen Diploma -
H.A.V.O 1
Coppename Straat, Paramaribo 05.2001 -
Geen Diploma -
E.P MEYER LYCEUM
Bruma Straat, Paramaribo 01.2020 - 05.2021
B Toelating Diploma - undefined
A.R Leeuwin School
Saron, Mulo, Paramaribo 01.2017 - 05.2019
Geen Diploma -
M.C JESSURUN SCHOOL
Charlesburg, Paramaribo 01.2015 - 05.2017
Getuigschrift -
O.S Devisbuiten School
Amsoi Straat, Paramaribo 05.2011 - 05.2015
Geen Diploma -
Buchner School
01.2008 - 05.2011
Skills
Staff Management
Staff Supervision
Employee Motivation
Staff Training
Customer Service
Conflict Resolution
Service Quality
Guest Relations
Sales operations
Team Management
Timeline
Restaurant Supervisor
IPH Hotel Management/ Courtyard By Marriott
03.2024 - Current
Floor Supervisor
Hard rock cafe suriname
06.2023 - 03.2024
Bartender
Bar Bizar
01.2022 - 01.2023
Video Producer
K&K TV
01.2022 - 01.2023
Bartender/Server
Maharajah palace
01.2022 - 01.2022
Cameraman/Editor
Pansa Group of companies
01.2021 - 01.2021
Geen Diploma -
E.P MEYER LYCEUM
01.2020 - 05.2021
Bartender
911 Emergency
01.2019 - 01.2019
Video Editor
Beauty and Home Systems
01.2019 - 01.2019
Photo Studio Staff
Intersnap Photo-Video
01.2018 - 01.2020
B Toelating Diploma - undefined
A.R Leeuwin School
01.2017 - 05.2019
Geen Diploma -
M.C JESSURUN SCHOOL
01.2015 - 05.2017
Getuigschrift -
O.S Devisbuiten School
05.2011 - 05.2015
Geen Diploma -
Buchner School
01.2008 - 05.2011
Geen Diploma -
H.A.V.O 4
05.2001 -
Geen Diploma -
H.A.V.O 1
05.2001 -
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