Mimoza Finkie
Paramaribo
Summary
Dynamic professional with a friendly demeanor and strong problem-solving skills, experienced at Access Suriname Travel. Proven track record in enhancing customer satisfaction and improving HR processes. Adept at teamwork and collaboration, I thrive in fast-paced environments while maintaining organization and attention to detail. Committed to delivering exceptional service and fostering positive relationships.
Overview
2025
2025
years of professional experience
Work History
Reserveringsmedewerker
Access Suriname Travel
04.2022 - 07.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Organized and detail-oriented with a strong work ethic.
HR Assistant
Access Suriname Travel
08.2019 - 03.2020
- Assisted in maintaining HR databases, improving data accuracy and accessibility.
- Supported payroll processing by compiling timekeeping information and resolving discrepancies.
- Implemented new filing system for HR documents, increasing organizational efficiency.
- Answered and redirected incoming phone calls for office.
- Updated and maintained employees leaves records.
Bartender
Danpaati River Lodge
2017 - 09.2017
- Crafted and served a variety of cocktails, enhancing customer satisfaction and experience.
- Maintained cleanliness and organization of bar area, ensuring compliance with health standards.
- Managed inventory levels, promptly ordering supplies to prevent shortages during peak hours.
- Handled cash transactions accurately, ensuring efficient closing processes and financial accountability.
- Resolved customer complaints effectively, fostering a welcoming atmosphere and repeat business.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
Education
Economics
ADEK
Paramaribo, SurinameQ-1 Diploma -
Ewald P. Meyer Lyceum
Paramaribo, Suriname08-2015
High School Diploma -
Mulo Geyersvlijt
Paramaribo 08-2012
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Languages
English
Spanish
Elementary
Dutch
Native or Bilingual
Timeline
Reserveringsmedewerker
Access Suriname Travel
04.2022 - 07.2024
HR Assistant
Access Suriname Travel
08.2019 - 03.2020
Bartender
Danpaati River Lodge
2017 - 09.2017
Economics
ADEK
Q-1 Diploma -
Ewald P. Meyer Lyceum
High School Diploma -
Mulo Geyersvlijt