Summary
Overview
Work History
Education
Skills
Certification
Languages
Personal Information
Timeline
Generic

Ragni Rathipal

Paramaribo

Summary

Skilled business leader well-versed in policy investigations, roadmap development and implementation. Forward-thinking and strategic leader with exceptional understanding and program management skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Policy Advisor

Ministry of Health
10.2020 - Current
  • Drafted and presented reports outlining policy actions.
  • Recommended updates to current legislation, regulations and policies.
  • Proposed policies, developed roadmaps, and reported on costs and benefits.

Deputy Director of Operations

Stichting Regionale Gezondheidsdienst
10.2021 - 01.2024
  • Managed vendor relationships to ensure high-quality services while maintaining cost-effective contracts.
  • Coordinated with other department heads to establish strong interdepartmental relationships, fostering a unified approach to achieving the organization''s mission and vision.
  • Led cross-functional teams for successful project execution and timely completion of milestones.
  • Optimized resource allocation by developing and implementing data-driven strategies for workforce management.
  • Developed comprehensive training programs for staff, resulting in increased job proficiency and skill development.
  • Facilitated conflict resolution among team members when necessary while promoting a collaborative atmosphere conducive to generating innovative ideas and solutions.
  • Reduced operational costs with thorough budget analysis, identifying areas for cost-saving initiatives.
  • Oversaw facility maintenance and upgrades, ensuring optimal working conditions for staff members while adhering to safety guidelines.
  • Spearheaded change management initiatives, effectively communicating new procedures and expectations to all stakeholders involved in the transition process.
  • Represented organization at external meetings and events to promote and build relationships with key stakeholders.
  • Negotiated contracts and agreements to secure favorable terms and maximize profits.
  • Oversaw day-to-day operations to keep organization running smoothly while meeting business goals.
  • Managed procurement activities to secure resource acquisitions at best possible cost.
  • Assisted in recruiting, hiring and training of team members.
  • Reported issues to higher management with great detail.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.

Commercial Officer

Hakrinbank N.V.
11.2018 - 08.2020
  • Devised targeted promotional campaigns focused on stimulating interest among prospective customers which effectively translated into tangible conversions.
  • Built relationships with clients to establish new contracts.
  • Collected, arranged, and input information into database system.
  • Optimized customer experience by delivering superior services and effectively troubleshooting issues.
  • Evaluated customer needs and feedback to drive product and service improvements.

Junior Planner

Stichting Regionale Gezondheidsdienst
02.2017 - 08.2018
  • Maintained detailed records of project activities, facilitating smooth handoffs during transitions between planning stages.
  • Assisted in the creation of accurate budget forecasts, ensuring adequate resources were allocated to each project phase.
  • Conducted post-project evaluations, identifying areas for improvement and implementing changes for future success.
  • Supported senior planners in developing comprehensive project plans, resulting in on-time and within-budget completion.
  • Provided administrative support to senior planners by preparing reports, updating schedules, and managing documentation requirements.

Budget and Fixed Assets Officer

Stichting Regionale Gezondheidsdienst
01.2015 - 01.2017
  • Managed budgets effectively, prioritizing resource allocation for maximum impact on departmental goals.
  • Educated staff on organizational mission and goals to help employees achieve success.
  • Gathered, organized and input information into digital database.
  • Maintained database systems to track and analyze operational data.
  • Generated reports detailing findings and recommendations.
  • Collected, arranged, and input information into database system.
  • Helped meet changing demands by recommending improvements to business systems or procedures.
  • Created and managed project plans, timelines and budgets.

Call Agent

Telenamic
03.2014 - 12.2014
  • Built strong customer relationships with empathetic communication and active listening skills.
  • Balanced high call volume while maintaining composure under pressure, resulting in satisfied customers and positive feedback ratings.
  • Responded to customer inquiries with patience and positivity to establish excellent first impression.
  • Supported customers by managing calls efficiently while maintaining professionalism and upbeat tone.

Assistant Finance Manager / Junior Internal Auditor

Protrade International N.V.
01.2013 - 02.2014
  • Ensured timely completion of month-end closing procedures for accurate financial statements.
  • Managed cash flow effectively through vigilant monitoring of incoming revenue streams and outgoing payments schedules.
  • Mentored junior finance staff members, fostering an environment of continuous learning and professional development.
  • Led successful audits by maintaining organized records and providing clear communication with external auditors.
  • Reviewed and improved internal controls, enhancing overall financial integrity within the company.
  • Supported annual budget preparation process by providing detailed analysis of historical data and future projections.
  • Trained new and existing staff members in various financial procedures to prepare for job requirements.
  • Monitored budget and revenue trends, compiling reports for company leadership to inform decision-making.
  • Reviewed documentation and identified financial discrepancies where applicable.
  • Executed vendor setup and payment, administration of bank accounts and account reconciliations.
  • Enhanced internal controls by conducting detailed risk assessments and evaluating existing processes.
  • Assisted in training new staff on internal audit procedures, fostering a culture of knowledge sharing and collaboration within the team.

Education

MBA - Corporate Strategy & Economic Policy

FHR School of Management in Collaboration With Maastricht School of Management
Paramaribo, PM
11.2020

BBA - Economics

FHR School of Business (formerly Hogeschool Inholland)
Paramaribo, PM
11.2015

Skills

  • Analytical Skills: Strong ability to analyze financial data and provide strategic insights
  • Communication: Excellent verbal and written communication skills in Dutch, English, and Hindi
  • Project Management: Proficient in managing multiple projects and ensuring timely delivery
  • Team Leadership: Experience in leading teams and coordinating efforts across departments
  • Problem-Solving: Adept at identifying issues and implementing effective solutions
  • Computer Skills: Microsoft Word, Excel, PowerPoint, Navision, Access, Express Accounts, EXACT GLOBE, Account View, ICBS and Quickbooks

Certification

  • Fundamentals for operational auditing (Tjon A Hung Consultancy)
  • Periodieke verslaglegging (Tjon A Hung Consultancy)
  • Opstellen jaarverslag (Tjon A Hung Consultancy)
  • Masterclass Risicomanagement (IGSR)
  • Masterclass Financiele Ethiek (IGSR)
  • Masterclass witwassen, ondergronds bankieren en meldingsplicht (IGSR)

Languages

Dutch (Native/Bilingual Fluency)
Proficient
C2
English (Professional Fluency)
Upper intermediate
B2
Hindi (Professional Fluency)
Advanced
C1
Sranan Tongo
Intermediate
B1

Personal Information

  • Date of Birth: 03 December 1991
  • Gender: Female
  • Marital Status: Married
  • Religion: Hindu

Timeline

Deputy Director of Operations

Stichting Regionale Gezondheidsdienst
10.2021 - 01.2024

Policy Advisor

Ministry of Health
10.2020 - Current

Commercial Officer

Hakrinbank N.V.
11.2018 - 08.2020

Junior Planner

Stichting Regionale Gezondheidsdienst
02.2017 - 08.2018

Budget and Fixed Assets Officer

Stichting Regionale Gezondheidsdienst
01.2015 - 01.2017

Call Agent

Telenamic
03.2014 - 12.2014

Assistant Finance Manager / Junior Internal Auditor

Protrade International N.V.
01.2013 - 02.2014

MBA - Corporate Strategy & Economic Policy

FHR School of Management in Collaboration With Maastricht School of Management

BBA - Economics

FHR School of Business (formerly Hogeschool Inholland)

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Ragni Rathipal